Award Confetti logo-bs logo-dxn logo-odl Magento Piggy Bank 09AEAE68-D07E-4D40-8D42-8F832C1A04EC 79C8C7E9-0D9D-48AB-B03B-2589EFEE9380 1A734D92-E752-46DD-AA03-14CE6F5DAD57 E622E2D4-3B9C-4211-8FC3-A1CE90B7DFB2 Group 19

Digital Project Manager

We are looking for an outstanding Digital Project Manager to join our team, on a permanent and full-time basis.

Working collaboratively with our Account Managers, eCommerce Solutions Specialists, Design and Development Teams, you’ll share ideas and expertise to create and deliver high quality, profitable digital solutions for our clients, providing an exceptional service.

Your focus will be on implementation: delivering profitable projects on time and to an exceptional standard for our clients


As part of the role you will:

  • Plan all projects

    • Assist in defining project scopes and budget allocation

    • Develop and maintain key project documentation such as Gantt charts, change request forms, and risk logs

    • Setup and allocate project tasks with clear briefs on the expected deliverables

  • Prepare weekly and monthly reports (both internal and external) including project status reports, budget reports and financial summaries

  • Communicate project status updates around milestones and tasks to clients weekly

  • Define the project team (internally and externally) including their roles and responsibilities

  • Schedule and direct the team throughout the entire project lifecycle

  • Foresee and solve problems around delivery issues

  • Ensure all project documentation is signed and project stages or jobs are formally signed off

  • Monitor and manage the performance of developers and review timelogs weekly

  • Focus on project profitability and efficient utilisation rates for the internal team

  • Plan and manage resource bookings as part of a weekly resource meeting

  • Advise the leadership team on positive/negative resourcing requirements

  • Regular communication with the business development team as to resource availability, gaps and potential new project commencement dates

  • Continually drive improvements and efficiencies in project processes and documentation

Experience and skills

You will:

  • Have a minimum of 2 years experience in a similar role, preferably working within a digital agency environment

  • Be experienced working on large scale eCommerce projects in a client-facing role

  • Be able to cultivate excellent relationships with clients and the JH team

  • Feel confident in leading, engaging and motivating cross-disciplined teams across multiple projects

  • Have excellent verbal and written communication skills with a keen eye for detail

  • Be super organised

  • Have a good sense of humour, positive attitude and be an all-round team player who is eager for fresh challenges.

You’ll score bonus points for:

  • Being experienced in working with the Magento eCommerce platform

  • Possess a strong understanding of web fundamentals, web usability, responsive design and the creative process

  • Holding a formal qualification in a related field

  • Being able to demonstrate examples of previous Project Management documentation, showing what best practice looks like to you

  • Having an interest in the clients we already work and engage with

  • Having an understanding of both Agile and Waterfall methodologies

  • Having an understanding of related third-party eCommerce platforms and integrations

Why JH

A team with a strong set of core values, we drive each other to be better and support each other in doing so. We win awards, we enjoy what we do and we do better, because we never settle, and you’d be a core part of that. Perks of the job include:

  • Flexible working hours and ability to work from home when you want to do so
  • Generous annual leave allowance
  • Top of the range Mac hardware/software
  • Personal development budget
  • Wellness budget
  • Plus: healthy snacks and drinks, office library, ping-pong, beer fridge and plenty more….

How to Apply

Send your application to with:

  • An explanation of what attracts you to the position

  • A CV emphasising your relevant experience