Insights

Stay ahead with future eCommerce trends, the latest reports, and news from the JH team.

The EU AI Act deadline retailers aren’t ready for

Your app doesn’t know about your website

How to involve your agencies – and how to measure whether any of this is working

Why your portfolio keeps growing – and why that’s a good thing

The Trends Behind The 2025 Trends

From Observation to Clarity

The Debrief Discipline

Six personalisation strategies driving mobile commerce in 2025

Black Friday 2025: 6 Ways Retailers Need to Adapt

The Hidden Cost of Heroics & The Slack Channel That Says It All