Insights

Stay ahead with future eCommerce trends, the latest reports, and news from the JH team.

Benchmarking the Health of Your Difference

How to Benchmark Your Competitors Without Losing Your Edge

Playing Offence in a Downturn

The Case for Differentiation Maintenance

Ready for AI shopping? Most retailers aren’t thinking far enough ahead

Same Site, Different Logo: Escaping Copy-Paste Commerce

The New Funnel Isn’t Linear – It’s Everywhere at Once

Why the Best Retailers Never Stop Learning

Guesswork is Expensive. Ask Instead.

How ‘One More Thing’ Thinking Costs You Growth